About McLaughlin Insurance

John E. McLaughlin, Sr. founded The McLaughlin Agency in 1977 based upon one overriding principle:

To be a uniquely outstanding service organization!

Since then, The McLaughlin Insurance Agency has become one of the largest Independent Insurance Agencies in Massachusetts with sales exceeding $20,000,000. This uncommon success is due to our unique approach, obsession to provide world-class client service and to the model of excellence which governs all of the agency's day-to-day activities.

CLIENT SERVICE STANDARDS

We deliver!  We have earned an extraordinary reputation as problem solvers and solution providers.  Our dedication to being "unique" forces us to find ways to add value. 

Consulting approach Our strength as insurance brokers is that we take a consulting approach to client service needs; extensive written analysis of client issues and solutions. 

Backroom  We want to function as our major clients' "backroom."  We want to be their "outsourced" Risk Management Department.  Integrity, ultimately, is our strongest quality and the major reason for our success.

Loyalty  The CFO of a major client recently told us, then years into the relationship, that "You guys have never once said or done anything that was not clearly in our best interest."  We proudly carry that banner and consider this sentiment to be our axiomatic duty. 

Capability  Practical Risk Management, a national, monthly risk management periodical states in their article, "How To Select and Insurance Broker" that "the account executive is the most important factor of all."  As consultants, students of insurance and entrepreneurs, we agree!  The McLaughlin Agency has an extraordinary staff of professionals including a core group of twelve employees who have been with the agency an average of seventeen years. 

MCLAUGHLIN STAFF STANDARDS

*An obsession to detail and to providing world-class client service.

*A determination to earn the respect of everyone we know.

*A determination to create an excellent and professional working environment for our staff members.

*We are dedicated to developing our staff to their fullest potential via a variety of internal and external education programs.

*We have created an organizational and communication structure that enables us to partner with clients that operate in a fast-paced environment and need quick, professional solutions to problems.

MCLAUGHLIN TODAY

Construction Services

The McLaughlin Agency represents over 100 contractors.

Technology Services

The McLaughlin Agency does business with our 200 technology companies.

Corporate/Industrial Services 

The McLaughlin Agency loves large, complicated accounts with clients that need a "backroom" to function as their Risk Management Department. 

Commercial Services

The McLaughlin Agency does business with hundreds of businesses including manufacturers, processors, distributors, retail and wholesale stores, concessionaires, commercial real estate, restaurant and entertainment venues. 

Personal Services

The McLaughlin Agency provides a full spectrum of Personal Lines services.  We provide a professional insurance program at a competitive price and are committed to providing quality service to each and every one of our clients.  Our best work is done after the sale is made. 

 

If you want to do business with a "uniquely outstanding service organization" Call Us Today! (781) 665-2775

 

    McLaughlin Insurance Agency 

828 Lynn Fells Parkway, Melrose, MA  02176 * Phone (781) 665-2775 * Fax (781) 665-0295 * Email info@mclaughlininsurance.com